Refund and Return Policy
Thank you for choosing Art Covers for your digital art needs. We take great pride in delivering high-quality digital art covers that enhance your music and artistic projects. As our art covers are digital products, we have a specific refund and return policy in place to ensure transparency and a smooth experience for our valued customers.
Delivery of Digital Art
Upon completing your purchase, you will receive an email with a secure download to access and download your purchased digital art cover. This email will be sent within 24 hours of your purchase.
Refund Policy
As digital art is intangible and delivered instantly via email, we offer a limited refund window to allow you sufficient time to evaluate and decide if the art cover or goods on Art Covers meets your expectations. After receiving the email of the goods you have purchased, you have 48 hours (2 days) to assess the art covers and any other purchases, to determine if it aligns with your artistic vision and requirements.
Refund Eligibility
To be eligible for a refund, you must request it within the first 48 hours (2 days) of receiving the email with the goods you have purchased. After this period has elapsed, we cannot accept refund requests for digital art purchases, or anything you may have purchased.
48-Hour Return Window
If you find that the purchased digital art covers, promotion art, art animation and anything purchased within the Art Covers site does not meet your expectations, you have a 48-hour window from the time of purchase to request a refund. This 48-hour period begins from the moment you receive the email containing the secure download link for your digital art.
Reason for Limited Refund Window
The 48-hour refund window is necessary due to the nature of digital art, which can be easily copied, downloaded, and saved on devices within a short period. By providing this limited refund period, we aim to strike a balance between offering you the chance to evaluate the product and safeguarding our artists' intellectual property rights.
Legal Disputes and Commercial Use
If you purchase a digital art cover from Art Covers, download it, and use it for commercial purposes, you are bound by our terms of use and licensing agreement. Requesting a refund after commercial use of the art would constitute a breach of our policies and could lead to legal disputes.
How to Request a Refund
To request a refund, please contact our customer support team within the 48-hour return window. Provide your order details and a brief explanation of your reason for the refund request. We will process your request and provide further instructions for the refund process.
Contact Us
If you have any questions or concerns about our refund and return policy or need assistance with any aspect of our services, please feel free to contact us:
artcovershelp@gmail.com
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to abide by this Refund and Return Policy. If you have any objections to these terms, we kindly request that you refrain from using our services. Thank you for choosing Art Covers, and we look forward to providing you with exceptional digital art covers for your creative endeavours.